Current: Issue when a candidate tries to apply with their LinkedIn profile

Posted: 05/07/2019

ISSUE

We are currently experiencing technical difficulties with candidates trying to apply for vacancies with their LinkedIn profile.

The issue is causing an error message which is shown after the candidate has clicked on the LinkedIn icon. 

STATUS

We have found that the issue is caused by a broken integration between EasyCruit and Linkedin. We are currently communicating with Linkedin regarding this. Until the integration is fixed we have decided to inactivate the possibility for candidates to apply with Linkedin, meaning the option to apply with LinkedIn will be removed from the application form. This will resolve the issue of error messages for now as no candidates will be able to apply with Linkedin. This option will, of course, be automatically restored once the issue has been resolved.

We will update you right here with the latest information.

WORKAROUND

In the meantime, you can advise your candidates to apply by filling the application manually or use the function" Upload and parse information from a document on your device or in the cloud"- if your company has this functionality enabled

We apologize for any inconvenience caused.

 

EasyCruit Support team

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