Current: Automatic and timed rejection sent out to applicants

ISSUE

Since the release on the 31st of March, we noticed an issue where "Automatic rejection" and "Timed rejection" response e-mails were activated by default on all vacancies. This means that applicants have received rejections during this period when they shouldn't have. Some applicants might only be affected by a status change and some applicants might have received an email as well depending on some seperate settings on a client-to-client basis.

We have reverted the changes that impacted this so that the automatic and timed rejections have been inactivated on all vacancies and all departments so that no new applicants are affected.

Unfortunately we will not be able to revert the actual rejection status or that the email has been sent to the applicants so this will need to be handled by each client independently.

If you want to contact applicants within one vacancy we would recommend using the contact feature. On the applicant page you can mark any/all applicants you want to contact and then use the contact button to bulk contact all affected applicants if necessary.

For more questions please reach out to your local support.

We apologize for any inconvenience caused.

EasyCruit Support team